Digital systems built for UK security firms
Replace paper occurrence books, disconnected tools and SmartTask-sized licence fees with a platform built around how your team actually works — on site, in the control room, and for your clients.
We understand UK security
British security firms operate under more compliance pressure than almost any sector outside finance. SIA licensing, GDPR on sensitive data, Martyn's Law requirements for customers in the leisure and events sectors, the CCTV Code of Practice, subject access requests landing with short statutory deadlines — and that's before you've rostered the next shift or chased the missing site visit report.
We build for security businesses because most off-the-shelf tools don't. They either assume you're a software company with dev capacity to configure them, or they're retail-grade kit sold at enterprise prices to firms that can't switch without redoing everything. We've sat with control room teams, operations managers and directors — watching the spreadsheets, the paper diaries, the WhatsApp groups, the SmartTask screens, the Microsoft Forms workarounds — and built the bespoke alternative.
If you're running a UK security firm and your systems have grown by accretion rather than by design, we understand the problem in your language.
What UK security businesses typically need from us
Custom operations platforms
Daily occurrence logs, patrol reports, incident logging, dynamic forms, client-site-staff relationships, GDPR-compliant retention — built around your actual SOPs rather than a generic template. Laravel under the hood, built to scale with you.
Companion mobile apps
For guards, supervisors and mobile patrols. Offline-capable so a lost signal doesn't lose the report, with photo evidence capture and GPS tagging where it genuinely helps.
Client portals
Give your customers login access to the specific data that concerns their sites — incident reports, CCTV check records, patrol timings. Fewer "can you email me last week's log" requests, more visible value every month.
Martyn's Law compliance workflows
Documented procedures, risk assessment storage, training records, incident protocols — the paperwork the legislation requires, built into the system your team uses daily rather than bolted on as a separate headache.
Microsoft 365 and Teams integration
Single sign-on, shift notifications in Teams, secure document storage, MFA across the board. The tools your admin team already uses, wired into the operational platform.
Reliable UK hosting and support
Your systems can't go down mid-shift. We host on UK servers with daily backups, a 99.9% uptime SLA, and a team that actually answers the phone when something's wrong.
G&A Security — a full operations platform replacing paper and SmartTask
We built G&A Security a bespoke Laravel platform covering daily occurrence logs, CCTV check management, dynamic form building, staff management, Microsoft Teams integration, access control, and a companion app for officers on site. It replaced a patchwork of paper logs, Microsoft Forms and SmartTask — saving significant operational time per staff member per day and giving the business a single system built around how it actually works.
Read the full case studyHow we work with security clients
Discovery
We spend a session mapping what you actually do today — what's on paper, what's in a spreadsheet, what your team works around, what your clients ask for. We name the tools you already pay for and decide what stays.
Build in phases
Most security operations platforms are too big to build as a single project. We break the work into phased releases — get the first critical workflow live in weeks, not quarters, then iterate from there.
Host, support and extend
Once you're live, we host the platform on UK servers, handle updates and security patches, and work with you on the next phase. Most of our security clients become long-term partners because the work genuinely doesn't end.
Services relevant to security
Laravel Development
Bespoke web applications, APIs and internal tools built on Laravel — the world's most popular PHP framework.
Find out moreWeb Hosting
Find out moreMicrosoft 365
Get your team on Microsoft 365 — properly set up, migrated and supported by people who know the platform inside out.
Find out moreVoIP Phone Systems
Find out moreThinking about replacing a paper-and-patchwork system?
Book a 30-minute scoping call. No pitch, no pressure — just a conversation about what you're running today and what could work better.
Frequently Asked Questions
Bespoke doesn't always mean six figures. We scope in phases and start with the single workflow that's costing your team the most time. If bespoke isn't the right answer for where you are today, we'll tell you that and point you at an off-the-shelf tool we trust.
UK hosting, role-based access, encrypted backups, optional MFA, and GDPR-compliant retention policies built into the platform. We'll walk you through the specifics during scoping — nothing on the security side is off the shelf either.
Usually yes. Microsoft 365, accounting software, CCTV platforms, SIA-approved systems, client-side APIs — Laravel makes most integrations straightforward. We'll name the ones we've built before during scoping.
Yes — we're based in Darlington but work with security businesses across the UK. Remote discovery calls as standard, on-site visits where they genuinely help.
Every security platform we build includes an ongoing support arrangement — hosting, patches, bug fixes, and an agreed rate for new work. The platform is a living system, not a one-off project.
Depends on scope, but as a rough shape: 2–4 weeks to agreed specification, 6–12 weeks to a first release you can put live for one team or one client, then phased releases from there.